   Your security matters | SimpleFX cybersecurity awareness                                            

78% of retail investor accounts experience cash losses as a result of trading CFDs with this CFD provider.

CFDs are complex instruments and carry a high risk of losing money rapidly due to leverage. 78% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

CFDs are complex instruments and carry a high risk of losing money rapidly due to leverage. 78% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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Trading info

[Our symbols Trade multiple financial assets](/instruments "Trade multiple financial assets") [Payment methods Multiple fiat and crypto options](/payments "Multiple fiat and crypto options") [SFX Coin Explore multiple possibilities available with our token](/sfx-simplefx-coin "Explore multiple possibilities available with our token") [Bitcoin Lightning Network Reach new heights in crypto trading](/bitcoin-lightning-network "Reach new heights in crypto trading") [Zero fees Explore our free features](/zero-fees "Explore our free features")

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[Promotions New Check out the latest bonus offers](/promotions "Check out the latest bonus offers") [Crypto Check out Bitcoin and altcoins on SimpleFX](/offer/crypto "Check out Bitcoin and altcoins on SimpleFX") [Forex Choose major and minor currency pairs](/offer/forex "Choose major and minor currency pairs") [Indices Engage with worldwide indexes](/offer/indices "Engage with worldwide indexes") [Commodities Choose between energy and agricultural assets](/offer/commodities "Choose between energy and agricultural assets") [Metals Dig into high in value market](/offer/metals "Dig into high in value market") [Equities Explore American, European, and Asian companies](/offer/equities "Explore American, European, and Asian companies") [Earn - Stake & Trade Make extra money from staking and trading](/earn-stake-trade "Make extra money from staking and trading") [Go to offer](/offer)

Trading info

[Our symbols Trade multiple financial assets](/instruments "Trade multiple financial assets") [Payment methods Multiple fiat and crypto options](/payments "Multiple fiat and crypto options") [SFX Coin Explore multiple possibilities available with our token](/sfx-simplefx-coin "Explore multiple possibilities available with our token") [Bitcoin Lightning Network Reach new heights in crypto trading](/bitcoin-lightning-network "Reach new heights in crypto trading") [Zero fees Explore our free features](/zero-fees "Explore our free features")

Platforms

[Mobile app Trade everywhere you go](/mobile-app "Trade everywhere you go") [Desktop app Exploit the whole power of SimpleFX](/desktop-app "Exploit the whole power of SimpleFX") [Web app Utilize cutting-edge technology](/web-trader "Utilize cutting-edge technology") [Go to platforms](/platforms)

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[About SimpleFX Check out essentials about our brand](/about "Check out essentials about our brand") [Cybersecurity awareness Find out how we protect your transactions](/cybersecurity-awareness "Find out how we protect your transactions") [Connect for business Explore tailored solutions dedicated to your business](/connect-for-business "Explore tailored solutions dedicated to your business")

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*   [](/ "Home")
*   Cybersecurity awareness

Cyber awareness
===============

At SimpleFX your trust and security are our top priorities. We are aware that some individuals are impersonating us and contacting our valued clients in unauthorized ways. To ensure your safety and confidence in our services, we want to clarify our business model and provide guidance on how to distinguish legitimate communication from fraudulent attempts.

    ![Shield](/assets/cybersecurity-awareness/shield@2x.png)

info

Our business model
------------------

Communication protocol

We only communicate with our clients through official channels - our support email.

We never initiate phone calls to offer our services.

Transparency

SimpleFX operates through two companies: one located in Saint Vincent and the Grenadines, and the other regulated by the FSC in Mauritius. Any communication you receive from us will clearly identify our identity. We maintain complete transparency in all our interactions.

Protecting

Protecting yourself
-------------------

**Beware of Unsolicited Calls:** If someone claims to be from SimpleFX and calls you without prior arrangement, exercise caution. We do not engage in unsolicited phone calls.

**Verify Communication:** Always verify the authenticity of any communication you receive from us. Genuine messages will come from our official email addresses and will be from basitfx.com domain.

**Question Reviews:** Some scammers may post false reviews discrediting our brand and encouraging you to open accounts on other websites, promising certain profits in return. Please disregard such fraudulent activities and rely on official brands communications.

Reporting

Reporting suspicious activity
-----------------------------

We encourage our clients to help us in our efforts to combat scammers. If you encounter any suspicious activity or receive unauthorized communication claiming to be from SimpleFX, please inform us immediately through our support email: **[support@simplefx.com](mailto:support@simplefx.com) or send us a message from the chat**

Reporting

Reporting scam attempts
-----------------------

Use chat or send us email

Provide details on how you were contacted by the scammer

Share any information or messages you received from them

Your vigilance is essential in protecting yourself and other clients from fraudulent activities. Together, we can maintain a safe and secure trading environment.

Updates

Security updates
----------------

To further secure your financial well-being, we will regularly update this section with information on recent scam attempts, tactics used by scammers, and tips on how to defend yourself against them. Stay informed to stay safe.

Thanks!

Your trust matters
------------------

8TECH SVG LTD is a reputable CFD broker committed to providing honest and reliable services. We are dedicated to safeguarding your interests and ensuring that you have a positive experience with us.

If you ever have doubts or concerns about the authenticity of any communication you receive from us, please contact our support team immediately. Your security is our utmost priority, and we appreciate your vigilance in helping us combat fraudulent activities.

Thank you for choosing SimpleFX as your trusted broker. We look forward to continuing to serve you with integrity and excellence.

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[Platforms](/platforms)

Platforms

[Mobile app](/mobile-app) [Desktop app](/desktop-app) [Web app](/web-trader) [Go to platforms](/platforms)

Trading information

[Our symbols](/instruments) [Payment methods](/payments) [SFX - SimpleFX Coin](/sfx-simplefx-coin) [Bitcoin Lightning Network](/bitcoin-lightning-network) [Zero fees](/zero-fees) [API](https://github.com/SimpleFXcom/simplefx-api)

Support

[Help center](/help-center) [Frequently asked questions](/faq) [Status](/status) [Currency calculator](/currency-calculator)

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[Education](/education) [Trading glossary](/trading-glossary)

Company

[About us](/about) [Cybersecurity awareness](/cybersecurity-awareness) [Connect for business](/connect-for-business) [Brand assets](/brand-assets)

Affiliate

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Privacy and Regulation

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**SimpleFX Group** consists of the following entities:

**8TECH LTD** authorized and supervised by the Financial Services Commission in Mauritius licence number GB23201604. Office Address: 18 Bank Street Ground Floor, Silver Bank Tower Cybercity, Ebene, Mauritius. 8TECH LTD does not provide any Fiat Exchange Services nor Cryptocurrency exchange services. 8TECH LTD does not support cryptocurrency trading accounts nor cryptocurrency deposits.

**8TECH ZA (PTY) LTD** a Crypto Assets Service Provider and FSP with License No 53073 Authorized by the Financial Sector Conduct Authority (FSCA), Office address: 4 Haven Lane Malvern Queensburgh Durban Kwa-Zulu Natal 4093, South Africa. 8TECH ZA (PTY) LTD offers cryptocurrency deposits and supports cryptocurrency trading accounts based on the FSCA license No 53073 with crypto assets subcategory.

**8TECH SVG LTD** with registration number 22361 BC 2014 with registered address at Beachmont Business Centre, Suite 404, Kingstown VC0100, Saint Vincent and the Grenadines. 8TECH SVG LTD is the owner of the website SimpleFX: Free trading & investing platform. 8TECH SVG LTD offers cryptocurrency deposits and supports cryptocurrency trading accounts. 8TECH SVG LTD does not offer Fiat exchange services nor Cryptocurrency exchange services.

**SimpleFX Group** is not authorized by any EU authority, EEA National Competent Authority or the United Kingdom. SimpleFX services are outside the EU and the UK regulatory framework. You will not be covered by the Investor Compensation Fund.

The information on this website does not constitute, nor should it be construed or understood as an inducement or solicitation to engage in any investment or trading activity and is not intended as a marketing or promotion of the SimpleFX services to citizens of the EU, the EEA or the UK.

**SimpleFX Group** does not provide services to citizens and residents of the United States or any country where such distribution or use would be contrary to local law or regulation.

**RISK WARNING**

Margin trading in foreign currency, virtual assets or other off-exchange products on margin carries a high level of risk and may not be suitable for everyone. We advise you to carefully consider whether trading is appropriate for you in light of your personal circumstances.

CFDs are complex instruments and carry a high risk of losing money rapidly due to leverage. 78% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Tax may be payable on any profits and you should seek independent advice on your taxation position.

2026 SimpleFX. All rights reserved.

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