Cyber awareness
At SimpleFX your trust and security are our top priorities. We are aware that some individuals are impersonating us and contacting our valued clients in unauthorized ways. To ensure your safety and confidence in our services, we want to clarify our business model and provide guidance on how to distinguish legitimate communication from fraudulent attempts.
info
Our business model
Communication protocol
We only communicate with our clients through official channels - our support email.
We never initiate phone calls to offer our services.
Transparency
SimpleFX operates through two companies: one located in Saint Vincent and the Grenadines, and the other regulated by the FSC in Mauritius. Any communication you receive from us will clearly identify our identity. We maintain complete transparency in all our interactions.
Protecting
Protecting yourself
Beware of Unsolicited Calls: If someone claims to be from SimpleFX and calls you without prior arrangement, exercise caution. We do not engage in unsolicited phone calls.
Verify Communication: Always verify the authenticity of any communication you receive from us. Genuine messages will come from our official email addresses and will be from basitfx.com domain.
Question Reviews: Some scammers may post false reviews discrediting our brand and encouraging you to open accounts on other websites, promising certain profits in return. Please disregard such fraudulent activities and rely on official brands communications.
Reporting
Reporting suspicious activity
We encourage our clients to help us in our efforts to combat scammers. If you encounter any suspicious activity or receive unauthorized communication claiming to be from SimpleFX, please inform us immediately through our support email: support@simplefx.com or send us message from the chat
Reporting
Reporting scam attempts
Your vigilance is essential in protecting yourself and other clients from fraudulent activities. Together, we can maintain a safe and secure trading environment.
Updates
Security updates
To further secure your financial well-being, we will regularly update this section with information on recent scam attempts, tactics used by scammers, and tips on how to defend yourself against them. Stay informed to stay safe.
Thx!
Your trust matters
SimpleFX Ltd is a reputable CFD broker committed to providing honest and reliable services. We are dedicated to safeguarding your interests and ensuring that you have a positive experience with us.
If you ever have doubts or concerns about the authenticity of any communication you receive from us, please contact our support team immediately. Your security is our utmost priority, and we appreciate your vigilance in helping us combat fraudulent activities.
Thank you for choosing SimpleFX as your trusted broker. We look forward to continuing to serve you with integrity and excellence.
